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What Do They Believe & Why Does It Matter?
Tuesday, February 27, 2024, 3:00 PM - 4:15 PM EST
Category: Workshop

(75-minute webinar – available live or on-demand)
Tuesday, February 27, 2024
3:00 PM Eastern

Patients’ religious beliefs are as varied as the ships on the sea. There are people that have deeply held, culturally significant convictions. Some don’t believe in anything. And there’s everything in between. Your healthcare team must understand how the care they provide is affected by these beliefs. Learn how to care for patients while honoring their belief system.


  • Explain how beliefs impact the care experience
  • Understand the religious and spiritual influences that impact the provision of care
  • Differentiate the core beliefs of several religions regarding healthcare choices
  • Respect and understand the cultural influences impacting care
  • Determine how best to approach these issues with patients and families

WEBINAR DETAILS: Have you ever had a patient who was a Scientologist? Has someone you cared for declined to have life-saving care due to religious beliefs? Has a patient or family member displayed a general mistrust for healthcare providers which hampered your ability to provide the best care? These are just a few ways that beliefs impact how we understand health and illness, how we seek to deal with sickness, and how we interact with healthcare providers. This webinar will explore these issues and more to equip you with the knowledge and skill needed to treat each patient with dignity and respect, ensuring that their religious/cultural beliefs and practices are honored.


WHO SHOULD ATTEND? This informative session will be relevant for all members of the healthcare team and enhance their understanding of, and response to, religious and cultural issues guiding their care. 


  • Reference guide for commonly held beliefs of religious groups
  • Guidelines for initiating conversations about religious and cultural beliefs
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions


The Hospice Chaplain Role on Tuesday, June 25, 2024

Providing Spiritual Care to Agnostics & Atheists on Tuesday, December 10, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER: Reverend Jim Andrews

Reverend Jim Andrews currently serves as the Director of Spiritual Care and Chair of the Bioethics Committee for Empath Health Hospice Division. He is in his 26th year with Empath Health, initially serving in the education department then as a chaplain for many years before assuming his current role ten years ago. Jim holds a bachelor’s degree in human development and counseling psychology and a master’s degree in religious studies. He is ordained with the Federation of Christian Ministries and is an Advance Practice Board Certified Chaplain (APBCC) with the Spiritual Care Association, a board-certified Healthcare Ethics Consultant through the American Society for Bioethics and Humanities (HEC-C), and a Green Belt in Lean Six Sigma.

REGISTRATION FEES:     Members- $159          Non-members- $229

Your registration includes one connection only. Additional logins will be charged accordingly.  There are no cancellations or refunds.

CLICK HERE to register