Consumer Resources

Virginia Navigator:

When you’re trying to find your way around the local community resource landscape, even knowing where to start is hard. There are a whole host of services, which can be overwhelming. We’re here to help you find the best match for you or your loved one. Our family of websites features easily searchable programs and services, educational articles, an “Ask an Expert” feature, a Community Calendar, and so much more!
Department for Aging and Rehabilitative Services:
The Department for Aging and Rehabilitative Services supports Virginians’ efforts to secure independence, inclusion, and integration. DARS includes the Adult Protective Services Division, the Division for Community Living, Disability Determination Services, the Division of Rehabilitative Services, Wilson Workforce and Rehabilitation Center, the Office of Community Integration, and the Office of the State Long-Term Care Ombudsman.
Virginia Department of Social Services:
The Virginia Department of Social Services is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside 1,650 (state) and 8,500 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have access to the best services and benefits available to them. Together, we work each day to serve, empower, and create opportunities for brighter futures.
Virginia Department of Medical Assistance Services:
The Department of Medical Assistance Services plays a critical role in providing health care coverage to low-income children, older adults, individuals with disabilities, and pregnant women. There is nearly 400,000 uninsured Virginians eligible for new cost-effective health care options through the same modern and efficient management that is serving the Commonwealth well today.
Center for Medicare and Medicaid Services:
We pledge to put patients first in all of our programs – Medicaid, Medicare, and the Health Insurance Exchanges. To do this, we must empower patients to work with their doctors and make health care decisions that are best for them. This means giving them meaningful information about quality and costs to be active health care consumers. It also includes supporting innovative approaches to improving quality, accessibility, and affordability, while finding the best ways to use innovative technology to support patient-centered care.
Compare agencies using the quality of patient care star rating.
Compare hospices based on the results of the family experience of care survey.