Transform end-of-life care with deep listening. Discover evidence-based counseling techniques that help social workers, chaplains, and care teams manage trauma, de-escalate crisis moments, and bring calm to high-stress hospice and palliative settings. Join Gary Gardia for a powerful 90-minute webinar merging mindfulness, compassion, and clinical skills to strengthen patient and family support.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define counseling in end-of-life care
• Explain mindfulness and deep listening frameworks
• Identify two mindfulness techniques for de-escalation
• Recognize two high-risk situations requiring both interventions
• Describe two scenarios applying these techniques to traumatic stress

WEBINAR DETAILS:  End-of-life care is about more than comfort and support; it’s about truly understanding the challenges families and patients face. With dementia on the rise and more caregivers experiencing PTSD, skilled counseling can make all the difference. Medicare recognizes this need, requiring hospice programs to offer counseling that eases the unique stresses of a terminal diagnosis. This webinar will explore how mindfulness and deep listening can provide meaningful help in both everyday and complex situations — ensuring no one faces this journey alone.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: Hospice, Home Health, Home Care, Palliative Care

WHO SHOULD ATTEND? This session is ideal for social workers and chaplains, but all members of the patient and family care team will benefit from attending.

TAKE-AWAY TOOLKIT

• Social work assessment exercise
• Chaplain/spiritual counselor assessment exercise
• Organizational assessment exercise
• Sample suffering assessment form
• Handout with additional lecture notes and detailed information about each theoretical framework presented
• List of references and additional learning opportunities
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

OTHER WEBINARS THAT MIGHT INTEREST YOU!

Cultural Competency: Religious & Spiritually Diverse Practices in Death, Dying & Bereavement originally presented on Wednesday, January 22, 2025 

Mistakes Happen: Cultivating Service Recovery Skills originally presented on Wednesday, March 5, 2025 

Empowering People Coping with a Terminal Condition originally presented on Wednesday, June 11, 2025

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Gary Gardia, LCSW, APHSW-C

Gary began his hospice career over 40 years ago as a volunteer and has since led teams in volunteering, social work, bereavement, and education. He is a frequent presenter and keynote speaker at both state and national conferences and currently consults for healthcare organizations and businesses.

Gary holds master’s degrees in education and social work, is a Licensed Clinical Social Worker, and has earned the Advanced Palliative Hospice Social Worker Certification (APHSW-C). He received the NHPCO Heart of Hospice Award for innovative caregiver and bereavement programs and the SWHPN Award of Excellence in Professional Education. Gary has also served as Executive Director of the Advanced Palliative Hospice Social Work certification organization.

REGISTRATION FEE:      Member- $159          Non-member- $229

CLICK HERE to register