Confidence is critical! Through real-world sales scenarios, practical techniques, and mindset tools, this session will teach you how to strengthen your inner belief and bring your best self to every interaction. It is designed not just to boost your sales performance, but to support your personal wellbeing and professional fulfillment.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Recognize the difference between grounded confidence, overconfidence, and insecurity, and learn how to consistently demonstrate confidence that builds trust
• Implement daily practices like visualization, role-playing, and self-critique to strengthen self-assurance in every sales interaction
• Confidently respond to objections, reframing challenges as opportunities for deeper connection and solution-building, rather than setbacks
• Use accurate self-assessment and reflection to improve sales strategies, recognizing strengths and areas for growth to further enhance confidence
• Leverage confidence to navigate high-pressure situations, communicate more effectively with clients, and build stronger relationships with referral sources for more successful outcomes

WEBINAR DETAILS:  In a field where empathy meets expertise, confidence isn’t just helpful — it’s essential. This dynamic presentation will explore how confidence directly impacts sales success in home health and hospice. You'll discover the true definition of sales confidence, learn to identify the pitfalls of low or excessive confidence, and uncover the core habits that build a grounded, authentic presence. Whether you're navigating objections, connecting with families, or partnering with referral sources, your confidence sets the tone. Join us for this inspiring session and come ready to learn, grow, and step into the kind of confidence that sells with heart.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: Hospice, Home Health, Home Care, Palliative Care

WHO SHOULD ATTEND?  This informative session is designed for sales professionals, account liaisons, clinical liaisons, and sales leaders.

TAKE-AWAY TOOLKIT

• Confidence-building techniques
• Recommended resources
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THESE RELATED WEBINARS!

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Build an Unbreakable Partnership Between Sales & Clinical Staff on Thursday, August 14, 2025

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Joanna Pera, Powered By Pera Consulting

Joanna has over 25 years of sales and leadership experience in the healthcare industry, including long-term care, hospice, home health care, assisted living, infusion, psychiatry, and pediatrics. Joanna’s expertise focuses on business development, employee coaching, and customer/employee engagement with a special emphasis on Emotional Intelligence and how it impacts organizational objectives. Joanna has served in senior leadership roles for large healthcare organizations and continues to have a passion for sales, sales effectiveness, and growing leaders.

Joanna uses the principles she learned in the Dale Carnegie program to connect with and inspire her clients. As one client stated “Joanna’s authentic style of leading is refreshing. She actively engages each person she works with in a productive way to achieve results." She lives in Atlanta, Georgia where she enjoys yoga, painting, gardening, and hiking with her dogs.